Privacy Policy

1. Introduction

Him Ride Taxi ("we", "our", or "us") operates himridetaxi.com and provides taxi and tour services across the Himalayan region. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification: Name, email address, phone number
• Booking details: Pickup/drop locations, travel dates, number of passengers, vehicle preferences
• Communication data: Messages sent via our contact form or WhatsApp
• Device data: IP address, browser type, pages visited (collected automatically via server logs)

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your taxi or tour bookings
• Contact you regarding your booking, itinerary, or service updates
• Respond to your inquiries and provide customer support
• Send booking confirmations and trip reminders
• Improve our website and services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Information Sharing

We may share your information only in the following circumstances:

• Service delivery: With our drivers and logistics partners solely to fulfil your booking
• Legal compliance: When required by law, court order, or government authority
• Business protection: To protect the rights, property, or safety of Him Ride Taxi, our customers, or others

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 3 years for accounting and dispute resolution purposes. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences; however, disabling essential cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party services such as WhatsApp and Google Maps. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: